UK Customer Delivery - £3.50
Orders are usually dispatched same day or next working day
For delivery to UK customers we use ParcelForce 48 delivery service for most orders. Where an item is smaller and lighter we often use RoyalMail First Class "signed for" delivery service. Our standard cost for Postage and Packing is £3.50 on all orders (inc VAT).
Where the customer requires a faster delivery we also have ParcelForce 24 delivery service, which is only £10 (inc VAT) and can be selected at checkout.
Please note that all deliveries will require a signature.
Estimated Delivery Times
If we have the products you have ordered in stock, we can usually despatch them on the same day or the next working day, so you should expect to receive them between 1 and 5 days after placing your order, depending on where you live (see table above). If you place your order over the weekend, it may take a bit longer.
When we have to order the product from the manufacturer we will send you regular updates via e-mail on the status of your order, and will provide you with an expected delivery date as soon as we can.
CheapTents do NOT charge your debit/credit card until your products are dispatched.
Below is a table showing our estimated delivery times from dispatch. Also shown is the delivery service that we normally use. Please note that for items that are small, lightweight and low value we may use RoyalMail First Class "signed for" delivery service.
| Delivery Area |
Delivery Service |
Estimated Delivery from despatch (working days) |
| UK
|
Parcelforce 48
|
2 days
|
| Channel Islands |
Euro Priority |
2 - 3 days
|
| Ireland |
Euro Priority
|
2 - 3 days
|
| Europe (EU) |
Euro Priority
|
2 - 3 days
|
| Rest of Europe (Non EU) |
Euro Priority
|
3 - 4 days
|
| USA & Canada |
Global Priority
|
3 - 5 days
|
| Pacific Rim / Oceania |
Global Priority
|
3 - 10 days
|
| Rest of the World |
Global Priority
|
3 - 14 days
|
European Union (EU) & Other European Countries
Sales Tax (VAT) is payable by all customers within the European Union, whereas for customers in other European countries, the rate is zero. Please also see section below about surcharges.
| Country |
Charge (£) (including VAT where appropriate) |
| Channel Islands |
£15 |
| Belgium, Denmark, France, Germany, Ireland, Luxemberg, Monaco, Netherlands |
£18 |
| Greece, Italy, Portugal, Spain |
£29 |
| Gibraltar, Norway, San Marino, Switzerland |
£32 |
| Austria, Bulgaria, Czech Republic, Finland, Hungary, Lithuania, Poland, Slovkia, Slovenia, Sweden |
£38 |
| Azores, Balearic Islands, Canary Islands, Corsica, Madeira, Sardinia, Sicilly |
Please request a quotation |
| |
Cyprus, Estonia, Latvia Malta & Romania |
Other European Countries |
Order Value
(excluding VAT) |
Charge (£) (including VAT) |
Charge (£) (excluding VAT) |
| less than £30 |
£42.00 |
£44.00 |
| £30 - £99.99 |
£45.00 |
£50.00 |
| £100 - £199.99 |
£48.00 |
£52.00 |
| £200 - £299.99 |
£50.00 |
£56.00 |
| £300 - £499.99 |
£60.00 |
£62.00 |
| £500 - £999.99 |
£66.00 |
£66.00 |
| £1000 or over |
£70.00 |
£80.00 |
Rest of the World
The VAT rate for sales to customers in other parts of the World is zero. Please note deliveries outside of the European Union maybe subject to additional local taxes and/or duties of your own country. Please also see section below about surcharges.
| |
USA/Canada |
Pacific Rim Oceania |
Rest of World |
| Order Value |
Sorry,
we are unable
to sell goods
in the USA
or Canada. |
Charge (£) |
Charge (£) |
| less than £30 |
£54.00 |
£61.00 |
| £30 - £99.99 |
£64.00 |
£79.00 |
| £100 - £199.99 |
£72.00 |
£88.00 |
| £200 - £299.99 |
£76.00 |
£95.00 |
| £300 - £499.99 |
£88.00 |
£110.00 |
| £500 - £999.99 |
£98.00 |
£126.00 |
| £1000 or over |
£118.00 |
£152.00 |
Surcharges
The tables above show packing, delivery and insurance costs for delivering goods overseas. These prices are valid for delivery of the majority of the products that we sell, however some products will incur extra delivery charges. If this is the case we will notify you by e-mail with the additional delivery cost. If you do not wish to accept any additional delivery cost you have the right to cancel your order. Additional delivery costs are likely to apply to items that are bulky, heavy and of low value. Where possible we will indicate on the product description if additional delivery costs are likely to apply.
The following products Always carry a "heavy goods" surcharge outside of the EU.
• Tents = £5
• Really Cheap Tents = £25
• Sleeping Bags = £5
• Walking Boots = £5
• Rucksacks (except bumbags) = £5
Special Delivery
We know that sometimes customers leave it late when buying a gift, or they need something urgently for a holiday they are going on for this we offer special deliveries. This does not mean the order is dispatched faster but rather we offer extra services (such as courier) to make delivery time faster, such services are charged additionally to your order.
To request Special Delivery leave the details of the delivery date in the "special instructions" area at checkout, or email tents@cheaptents.com and one of our team will contact you to discuss delivery of your order.
If you have ordered but we cannot meet your deadline you may cancel your order within 24 hours of purchase.
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