CheapTents Caring About You
This page outlines the data which we collect, the purposes of collection and the length of time for which data is kept. Please note this page is for reference only and although unlikely to change may do so without prior warning, any changes will be outlined and dated at the foot of this page.
What, Why & When?
We collect 3 levels of data, dependant on the user. Some data is collected from all users, and other data dependant on data you submit to us.
Everyone - The Cookie
Cheap Tents check your browser each time you visit our website for "Do Not Track" messages. These are set within your internet browser or by browser exstensions such as the Google Analytics Opt-out Plugin. This plugin will prevent our Analytics provider, Google, from tracking your visit to our website.
Please see below for information about third party cookies on CheapTents
CheapTents Membership - E-Newsletters
This concerns the data which CheapTents collect on via our website membership forms ONLY and not those who opt-in at checkout.
Website Only - Not Checkout Sign Ups
We currently collect the name and e-mail of the user signing up to our membership. We use MailChimp as our e-marketing system supplier and as such they hold all these details externally to CheapTents. All details are safe, secure and will NEVER be passed or sold on to a third party vendor. MailChimp will also collect your IP address on signup for verification purposes.
Previous Member Signups - Prior to 24/11/2010
CheapTents has previously asked for further details on membership signups, including phone number, postal code, full address and several other items. All this "surplus" data has been deleted from our systems, leaving only the data we collect currently.
Uses of this Members data
The data collected for membership via our website is used only for sending Electronic Newsletters by CheapTents using our current service provider MailChimp. All data is "double opt-in" meaning you must confirm your subscription by clicking a link we send in a first e-amil, this ensure it was you signing up and that you give us permission to send you e-newsletters. You may unsubscribe to these e-newsletters by clicking "unsubscribe" on any e-mail we send out. Until the point of un-subscription or none bi-annual resubscription we will use your details as described above.
Transactional Customers - Buying from CheapTents
Primary Data Collection
CheapTents collects the following data from all cutsomers, this is considered primary data as a transaction cannot be made without this data and also as this data is considered to be of high value.
We collected the following primary data: name, billing address, billing postal code, billing e-mail, products (and details thereof) ordered. Our Payment Service Provider collects this same data plus also collects your billing card details, to which CheapTents has limited access only.
Secondary / Optional Data
CheapTents also collect optional data such as telephone number, a delivery address (where not the billing address), a membership number (or promo code) and the method by which you found the CheapTents website.
Use of Transactional Detail
CheapTents uses the details outlined above to process only the transaction made on the given visit. CheapTents will also where appropriate collate such data as to make it available such that you may view previous order details, track a current order or other such purposes. This data may be kept upto 6 years from the last point at which the user account is considered active. This is to say if you make a transaction today and in 3 years yourorder today would be available in 9 years minus 1 days, unless another otder is placed after the order in the 3rd year.
Transactional Customers E-Newsletter
CheapTents offers all customers a chance to signup to our customer-only e-newsletter, this is seperate and in addition to the membership newsletter outlined above. By signing up for this newsletter you will receive a monthly newsletter, this service is again supplied by MailChimp. MailChimp in this instance will only store your e-mail address. After signing up you may unsubscribe at any point by clicking "unsubscribe" in any e-mail we send out, please note this is a single opt-in list where the tick box at checkout indicates your wishes and completeing the transaction confirms your wish to subscribe or not. All data is kept by MailChimp until such time as you unsubscribe.
Who can access your data?
CheapTents holds all data securely, this means there is very limited access to your data. Below are the circumstance under which your data may be accessed.
• Processing an Order - At this time only the CheapTents team and SecureHosting (our payment service provider) have access to your details. This when processing your order is done using a high grade 256bit encryption key supplied by Equifax (read more on our secure shopping page).
• Dispatch of an Order - At this time the CheapTents team will pass on delivery information ONLY to our delivery agent (generally parcel force or the royal mail). No other data is passed at this time.
• Third Party Access - At no point may a third party access any data without your express permission. Permission to recieve email newsletters (as member or customer) is considered to be express and as such we pass on only your name and/or e-mail address to MailChimp, our trust e-mail provider. Other than SecureHosting (PSP) and MailChimp we do not allow ANY third party access to your data. If we wish to do so we will send you an email asking for permission. Do NOT accept correspondance from any party claiming to have permission from ourselves that is NOT listed on this page.
• You - You may access your data using our online order checking service (link in order emails). Currently the only other way to access view/edit your details is to contact us directly asking for a copy of the details we have collected. Please note such request require proof of identification and may take upto 14 days to process, contact us via the normal channels for such requests. You may also ask that we update or remove all data we carry about yourself, this must be done in a formal letter to the address below. To update e-mail newsletter details (any) simply click "update profile" in any email newsletter we issue.
Third Party Cookies
Instructions on how to turn off third party cookies
If you wish to block all third party cookies you can do so using your browser options, as follows:
click Tools > Internet Options > Privacy > Advanced. Select Block under Third-party Cookies and click OK twice.
Tools > Options > Privacy. Uncheck "Accept third-party cookies" and click OK.
click the three short horizontal lines icon in the top-right corner of the browser, click Settings and a browser page will open. Click "Show Advanced Settings" at the bottom of the page. Under "Privacy" click Content Settings. Under Cookies check "Block third party cookies and site data."
CheapTents.com operates under the legislation, jurisdiction and courts of the United Kingdom.
240 Manchester Road, Warrington,
Cheshire, WA1 3BE.
E-mail - email@example.com
Telephone - 0161 926 8616
Adventure Centre Ltd; registered in Cardiff; reg. no. 2098078;
reg. office 3 Craven Court, Craven Road, Altrincham, WA14 5DY